Battery & Solar System Monitoring

Get Back in Control of Your Battery & Solar System

We help you reconnect, regain access and get the most from your battery and solar system.

Re-connect your system

Regain app access

Transfer to a new homeowner

Get your system working again

System offline?

We can get you back online and reconnected to your Wi-Fi.

New homeowner?

We help you reconnect, regain access and get the most from your battery and solar system.

Live monitoring at your fingertips

Changed your Wi-Fi?

We can help reconnect your inverter and battery to your new router.

Identify your system

We’ll help identify your inverter, battery and monitoring platform.

See the bigger picture

Understand how your battery, solar, home and the grid work together.

Monitoring gives you more than just numbers

See how much solar you’re generating, how your battery is charging and discharging, when you’re using grid electricity and how much you’re exporting.

Solar to home

Solar to battery

Battery to home

Grid to home

Home to grid

Solar Monitoring & App Setup

Your solar monitoring app should allow you to see how much electricity your panels are generating, how your battery is performing, how much electricity you’re importing or exporting and whether your system is operating correctly.

If you’ve lost access, changed your router, inherited a system with a new home or your original installer is no longer available, we can help identify the system and determine the best route to restore monitoring.

Common Monitoring Problems

We can investigate systems showing offline status, battery communication errors, lost monitoring access, incorrect consumption readings, Wi-Fi issues, missing battery data, ownership-transfer problems and monitoring issues following equipment replacement.

Frequently Asked Questions

Why does my solar app say my inverter is offline?

The inverter may simply have lost its internet connection. A Wi-Fi or router change is a common cause, although communications hardware or monitoring-platform issues can also be involved.

Will my solar panels still work if the Wi-Fi goes down?

Many solar PV systems can continue generating without internet access, but remote monitoring and some smart functions may stop until connectivity is restored.

I bought a house with solar panels. Can I get access to the app?

Often yes. The exact process depends on the manufacturer, monitoring platform and how the original system was registered.

Can you help with Sigenergy, Huawei, Solis, FoxESS or Tesla?

We can assess a range of major battery and solar platforms. The support available depends on the exact model and manufacturer access rules.

Can you change my battery settings?

Where access and manufacturer permissions allow, we can assess settings such as charging times, reserve levels and operating modes.

Need help with your Battery & Solar System?

Send us photographs of your inverter and battery together with a short description of the issue. We can identify the equipment and advise on the next step.

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